Data Protection and Privacy Policy

1. Introduction

Advisora Connect Africa Ltd ("Advisora," "we," "our," or "us") is committed to protecting the privacy and personal data of all users, professionals, partners, employees, and visitors to our platform. This Policy explains how we collect, use, store, protect, and process personal information.

2. Scope

This Policy applies to: Website visitors, Platform users, Clients, Professionals, Employees, Contractors, and Business partners.

3. Information We Collect

Personal Information: Full name, email address, phone number, residential or business address, date of birth (where applicable), government-issued identification.

Professional Information: Qualifications, certifications, licenses, professional memberships, employment information.

Transaction Information: Payment records, service bookings, subscription information.

Technical Information: Device information, browser type, IP address, login information, usage analytics.

4. Purpose of Processing

We process personal information to: Verify user identity, facilitate professional engagements, process payments, improve platform functionality, provide customer support, meet legal and regulatory obligations, prevent fraud and abuse, and communicate platform updates.

5. Legal Basis for Processing

We process personal information based on: User consent, contractual necessity, legal obligations, and legitimate business interests.

6. Information Sharing

Advisora may share information with verified professionals engaged by users, payment service providers, technology service providers, and regulatory authorities where required by law. We do not sell personal information to third parties.

7. Data Security

Advisora implements appropriate technical and organizational measures including secure servers, access controls, password protection, data encryption where appropriate, and regular security reviews.

8. Data Retention

Personal information shall be retained only for as long as necessary to fulfill the purposes outlined in this Policy, meet legal obligations, resolve disputes, and enforce agreements.

9. User Rights

Subject to applicable laws, users may request access to their information, request correction of inaccurate information, request deletion of personal information, withdraw consent where applicable, and object to certain processing activities.

10. Cookies and Analytics

Advisora may use cookies and similar technologies to improve user experience, analyze platform performance, maintain security, and personalize content. Users may manage cookie preferences through browser settings.

11. Cross-Border Data Transfers

Where information is transferred across jurisdictions, Advisora shall take reasonable measures to ensure adequate protection of personal data.

12. Children's Privacy

Advisora services are intended for adults and businesses unless expressly stated otherwise. We do not knowingly collect personal information from children without appropriate consent and legal authorization.

13. Data Breach Management

In the event of a data breach, Advisora shall investigate promptly, mitigate risks, notify affected parties where required by law, and take corrective actions.

14. Policy Updates

This Policy may be updated periodically to reflect changes in operations, technology, or legal requirements. The latest version shall be published on the Advisora platform.

15. Contact Information

For privacy-related inquiries, requests, or complaints, users may contact the Privacy Officer at Advisora Connect through the Platform.

Advisora Connect Africa Ltd — Version 1.0